Job offers

We are looking for an...

ICT-Supporter 80-100%

Your tasks

  • Customer service and coordination of customer inquiries in our ticket system
  • Remote and on-site 1st and 2nd level support (Windows and Apple devices, Microsoft 365 and hybrid environments)
  • Independent implementation of projects in Microsoft 365 and hybrid environments
  • Assistance with the implementation of projects in the areas of SharePoint Online and Power Automate
  • Creation and implementation of technical concepts and documentation

Our requirements

  • Completed education with a specialization in systems engineering (EFZ/HF/FH) or a comparable education
  • Fluent in English and German (in word and writing)
  • At least three years of professional work experience in the field of ICT support or system engineering
  • Advanced knowledge in Microsoft 365, Exchange Online, Active Directory On-Premise, Azure Active Directory (AD Connect, ADFS, AADDS, MFA), and Microsoft Azure (IaaS)
  • Good knowledge of small to mid-sized network environments (TCP/IP, firewalling, NAT, IPv4 routing, DNS, WLAN, VPN), both on-premise and in the cloud (Azure)
  • Basic knowledge in administration of SharePoint Online, and implementation of simple automated procedures in Power Automate (or similar platforms)
  • High motivation to learn and expand your skillset
  • Reliable, team-oriented but also independent working style
  • Open-minded and professional support of the customer relationship

What we offer

  • Promotion of individual competencies for technical and professional development, also through attractive options for further training and the acquisition of certificates
  • • Interesting customers of different sizes and industries, with an international orientation
  • Engaging, lively, and diverse projects
  • An attractive workplace in state-of-the-art offices in the heart of Basel
  • Flat structures in a small, young, and dynamic team
  • Attractive social benefits and fair wage
  • FREE coffee

Application

Send us your application documents with motivation letter, CV and job references via e-mail as PDF to:
applications(at)managed-ict.com